Privacy Policy
Updated Date: Oct 28, 2024, 12:00 AM
1. Information We Collect
We may collect personal details such as your name, email address, phone number, company name, project requirements, and payment information. This information allows us to process transactions, deliver proposals, provide customer support, and tailor your experience when working with Icefy.
Device and Usage Data
We automatically collect information on how you interact with our website and services. This may include your IP address, device type, operating system, browser type, pages visited, time spent on the site, and general usage patterns.
Cookies and Tracking Technologies
Icefy uses cookies and similar technologies to enhance your browsing experience, remember your preferences, improve site functionality, and analyze visitor behavior. You may manage cookie settings through your browser at any time.
2. How We Use Your Information
We use the information we collect to deliver high-quality digital services and continuously improve our offerings:
Service Delivery
Your information helps us provide professional design, branding, development, and marketing services tailored to your needs.
Improvement and Development
We analyze usage data to refine our processes, upgrade our systems, and enhance the performance and user experience of our services.
Customer Support
If you reach out for assistance, your information allows us to respond effectively, resolve concerns, and provide reliable support.
Security
We use collected data to maintain platform safety, detect suspicious activities, prevent fraudulent behavior, and strengthen our system’s overall security.
3. Data Sharing and Disclosure
Icefy does not sell or rent personal information to third parties. However, we may share your data in specific circumstances:
Service Providers
We may work with trusted third-party providers who assist us in supporting or improving our services (e.g., hosting partners, analytics tools, payment processors, customer support services).
Legal Requirements
We may disclose information if required by law, regulation, or legal process, or in response to valid government or authority requests.
Business Transfers
If Icefy undergoes a merger, acquisition, restructuring, or asset sale, your data may be transferred as part of the transition.
4. Data Security
Icefy takes reasonable and industry-standard measures to protect your personal data from unauthorized access, misuse, loss, or alteration. While we strive to safeguard your information, no digital system can guarantee complete security.
5. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access
You can request a copy of the information we hold about you.
Correction
You may request updates or corrections if your information is outdated or inaccurate.
Deletion
You can request the deletion of your personal data, subject to any legal requirements.
Opt-Out
You may opt out of marketing communications or limit cookie tracking through your browser or communication preferences.
To exercise these rights, please contact us using the details in the “Contact Us” section below.
6. Third-Party Links
The Icefy website may include links to third-party platforms, resources, or tools. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before engaging with them.
7. Children’s Privacy
Icefy’s services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected without parental consent, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, with the revision date indicated at the top. We encourage you to review the policy periodically to stay informed about how Icefy protects your information.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or Icefy’s data practices, please contact us at: